E-Learning Support Services Queries

Helpdesk Tel: 012 521 3982/3896

Staff Email Support: staff.elearningsupport@swave.smu.ac.za

Student Email Support: students.elearningsupport@swave.smu.ac.za

Blackboard Learning Management System queries. Read more here: https://ithute.smu.ac.za/?new_loc=%2Fultra%2F

Blackboard password resets. Read more here: https://ithute.smu.ac.za/webapps/blackboard/password

Honorlock Proctoring Tool for Online Assessments Monitoring. Read more here: https://honorlock.com/

Turnitin Similarity Tool. Read more here: https://www.turnitin.com/

Class for Teams for Online Classes. Read more here:  https://www.class.com/built-on-microsoft-teams/

• How to log into iThute Blackboard Ultra

• System Requirements

• Student Introduction Video

• Accessing your registered SMU Modules

• Navigating the Blackboard Ultra Interface

• Viewing announcements and messages

• Submitting assignments on iThute
• SafeAssign originality report
• Taking tests and quizzes