Library Frequently Asked Questions (FAQs)
What are Electronic Resources (e-Resources)?
How do I know which e-Resources our library subscribes to?
How do I access library e-Resources?
How do I access e-Resources remotely?
Two access methods are used for remote access
To register successfully, you need to use your institutional e-mail address when registering. The system will allocate a username for you. An email will be sent to you, where you will be prompted to create a password. Contact ntwampe.kgalema@smu.ac.za for help with registration. Alternatively, you may contact the Information Services department by emailing Duduzile Ntombela, Patrick Motiang and Pheleluca Mogashoa or Ext: 4642, 4546 or 3084.
- Registration on individual databases
Most databases have an option to register a personal profile.
What are the advantages of having such a profile?
This option allows you to personalize your searches, save content (from either searches or browse results), receive alerts and share information.
Why can’t I access all e-Resources remotely?
Certain electronic resources may only be accessed on campus due to licensing agreements with vendors and publishers.
How do I know which e-Resources are accessible remotely?
Database titles listed on the university website indicate the access status.
Why don’t I have access to full text articles on some of the resources I have selected?
- The library may not have a subscription to the resource.
- The subscription may have been cancelled with content limited to a specific date range.
TERM TIME
Mon – Thurs 07:30 – 22:00
Fri 07:30 – 16:00
Sat 09:00 – 17:00
Sun Closed
VACATION TIME
Mon – Fri 07:30 – 16:00
Sat Closed
Sun Closed
EXTENDED HOURS (EXAMINATION PERIOD)
Mon – Fri 07:30 – 00:00
Sat 09:00 – 17:00
Sun 09:00 – 17:00