With an eye on digital innovation and a firm belief in inclusive leadership, Nkosenhle Ngongoma is bringing fresh energy and a future-focused outlook to his new role as Deputy Chairperson of the Council at Sefako Makgatho Health Sciences University (SMU).
Currently serving as Information Technology (IT) Director at City Lodge Hotels, Ngongoma’s extensive background in the Information and Communication Technology (ICT) sector offers a strategic advantage to SMU’s governance. His career spans over two decades, including senior leadership positions such as Group Chief Information Officer (CIO) at Ascendis Health and CIO at Toyota Financial Services. Now, his expertise is helping shape the digital transformation of one of South Africa’s leading health sciences universities.
“One of the primary factors that drew me into higher education governance was the critical need for digital transformation in this sector,” says Ngongoma. “From modernising learning and research systems to optimising student engagement platforms, universities require bold and informed ICT leadership to thrive in the 21st century.”
Ngongoma’s election as Deputy Chair of Council reflects the confidence his peers place in his leadership. More than a technical strategist, he has evolved into a holistic governance leader committed to institutional excellence and social impact. “It is a great honour, both personally and professionally,” he shares. “My collaboration with the former Chairperson inspired me to contribute beyond my technical background.”
As Deputy Chairperson, Ngongoma envisions his role as both complementary and collaborative. “I support the Chairperson in shaping a Council that is diverse, inclusive, and impact-driven. My responsibility is to act as a sounding board, ensure the Council’s mandate is realised, and provide continuity when required.”
His leadership is grounded in accountability, stewardship, and purpose. “Leadership today is not about holding a title,” he notes. “It’s about being visionary, principled, and adaptable. I strive to lead with courage and humility.”
Ngongoma’s values are closely aligned with SMU’s mission to advance health sciences education, research, and community service. “Every decision we make must answer one question: How does this serve our students, staff, communities, and future?”
His role as an external Council member uniquely positions him to connect the University with the broader ecosystem of government, industry, and civil society. “I offer a perspective rooted in real-world demands, helping SMU maintain relevance while navigating complex challenges.”
A champion for youth leadership, Ngongoma is passionate about mentoring future Council members. “We must build a pipeline of capable and passionate future governors. Alumni, former student leaders, and community stakeholders are vital to this effort.”
Outside of SMU, he serves on several governance structures, including the Audit & Risk Management Committee at the National Credit Regulator and the ICT Strategic Committee of the Quality Council for Trades and Occupations (QCTO). He holds qualifications from Wits, TUT, and DUT, and is a member of the Institute of IT Professionals South Africa.
Closing with a message to the SMU community, Ngongoma affirms:
“Governance is not about control, but upliftment, service, and shared purpose. Transformation is a collective journey—and I thank the SMU community for the opportunity to serve.”
By Tumelo Moila
